Case client

SVT Mixat

Background

To be able to improve, it has to be obvious what the starting point is, what the landscape of change looks like and what the end goal could be. It can start by raising awareness of the current state. 

Assignment

SVT Mixat wanted help improving their way of working. While we were talking, they realised the importance of mapping out their maturity in different areas and invited me to teach and workshop with them around the topic of improvement. 

Activities

• Teaching both incremental change and mindshifts through a suitable mental model for the audience to get a grasp of the current effectiveness, collaboration level or organisational maturity etc. 
• Teaching a shared language to base our further discussions on
• Facilitating current activity mapping 
• Identification of what activities need to be improved upon immediately, which ones that require a lot of work (mindshifts) and which ones that can be easily improved (incrementally). 

Delivery

• Visualisation of the current state and the actions towards a future state on a board to easily follow up the improvement work. 
• Insights gained in the organisation
• A shared language to base discussions on
• Setting up a structure for continuous improvement around maturity

Client benefit

The shared language around improvement probable gave the most impact in the team, giving birth to fruitful discussions in adjacent areas as well as acting as a catalyst for change within. The structure for continuous improvement based on maturity levels helped build a great foundation for even bigger improvement steps. The team found new practices that helped them raise the quality of their deliveries. Today, the previous members of this team are advocating for change in their new teams.