Assessment and consultation

An assessment made by an objective eye using as objective methods as possible could be the difference between a sustainable change and status quo. I have been in different organisations since 2001, assessing them from the inside out, continuously improving my way of assessing.

Since a few years back, I have performed both expert and ‘objective’ assessments. A common way of working is a combination of both, starting with collecting data, presenting the result and then give and expert opinion.

Below is one example of doing an objective assessment.

Case study: Assessing the organisation

1-on-1 interviewing to understand the context

Case client

Genero Solutions

Background

The organisation had identified some potential areas of improvement. If these areas were a few persons’ opinions or the whole organisations’ pain points needed to be discovered.

Assignment

I was assigned to do an organisational transformation based on these potential areas of improvements. To start, a full assessment of the organisation was needed.

Activities

One-on-one interview sessions with all employees (this is a small-sized company) to elicit the underlying needs and problems
Thematic analysis of the data from the interviews, finding patterns and common behavioural structures
Presentation of the insights

Delivery

12 insights, summarised as 3 improvement areas, that created the foundation of the transformation journey ahead
Specific findings in different parts of the organisation that required transition and/or transformation

Client benefit

The leadership and the employees understood the common problems of the whole organisation and could begin to understand their role in the upcoming transformation.